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having difficult conversations,online course
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having difficult conversations,online course

Having Difficult Conversations

Having Difficult Conversations

£10.00 + VAT







Course Duration: Approx 20 minutes

This is a micro course aimed at people managers.The bite sized learning provides useful tips and techniques for having difficult conversations, while avoiding conflict and maintaining good relationships.

Managing people inevitably means you will need to have a ‘difficult’ conversation at some point. It could be for many reasons including performance, behaviour and attendance. You may even need to have difficult conversations with your own boss.

Often, we tend to avoid these conversations because our past experience tells us they will lead to conflict.

By following a few simple tips and techniques, you can become skilled and confident at having difficult conversations while avoiding conflict and maintaining good relationships.

This bite sized learning will leave you equipped to tackle the thorniest issues with confidence.

 

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Online course certification

Our courses are accredited by the CPD certification service. This guarantees our courses are of the highest quality.

All of our courses include a quality assured certificate, downloadable on completion of the final assessment. We also provide a link that can be passed to employers that allows them to verify your certification. 

Our certificates do not have an expiry date, however, depending on the industry best practice guidelines, we recommend refreshing your training over 3 years. 

Have a question?

We are here to help!

Our friendly customer service team can be contacted via the online messaging service, email, WhatsApp or by phone.

Book a Course

Submit this form to let us know what course you are interested in and we will contact you with our availabilty. 

This form collects your name, email and content so that we can provide you with more information on your project. For more info check our privacy policy where you’ll get more info on where, how and why we store your data.

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Enquiry Form

Please fill out the form below, once we receive your form, we will contact you with available dates.

This form collects your name, email and content so that we can provide you with more information on your project. For more info check our privacy policy where you’ll get more info on where, how and why we store your data.

Team Management Training Guide

If you are looking for an efficient, cost effective way to train your team, we can help. 

Request our team management training guide today!

This form collects your name and email address to give permission for us to send you our team management training guide. For more info check our privacy policy where you’ll get more info on where, how and why we store your data.