Privacy Policy

Last updated: March 23, 2022

PD Training is a training provider business which offers practical face-to-face training services, as well as online training courses and access to learning materials. We must process personal data so that we can offer these services. We use Your Personal data to provide and improve our Service. By using our Service, You agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of website visitors’ information. It illustrates Your privacy rights and how the law protects You.

Contents

  • Definitions
  • Collecting and using personal data
  • Cookies
  • Links to external websites
  • Data security
  • Contact us

 

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to PD Training, Office 10, Indigo House, Mulberry Business park, Fishponds Road, Wokingham, Berkshire, RG41 2GY.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: United Kingdom

Device means any device that can access the Service such as a computer, a phone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website and the services we provide.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to PD Training, accessible from https://pd-training.co.uk

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Usage Data

 

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service. The technologies We use may include:

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service, to contact You.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Different laws require us to keep different data for different periods of time. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Your Personal Data

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Cookies

Cookies are small text files placed on the background of a website that you may visit. Our cookies don’t give us, or anyone else, access to your personal data. We advise you to keep cookies enabled. However, you can choose to reject cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies. Please note that our website works better with cookies enabled.

  • Essential Cookies. Some cookies are essential for the operation of our website. For example, some cookies allow the Content Management System we use to track your browsing session and identify you if you are logged in. This ensures that you can access the information you should be able to.
  • Analytics Cookies. Our website uses cookies to improve your experience and ensure you get the most out of our site through Google Analytics. This allows us to improve the website and more quickly identify and fix any issues that arise.
  • Functionality cookies. We use functionality cookies to allow us to remember your preferences. For example, we may give you the option to have your username remembered if you access a password-protected area or recall a preference for information of a particular type on the home page.Third-party services such as Linkedin, Facebook, Google Plus and AddThis may also write cookies to your computer which may be used ‘on’ our website to determine if you are logged in to those services should you choose to ‘share’ content socially. We use Google Analytics and Facebook to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it.
  • Targeting cookies.These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie

Domain

Type

Description

Duration

_gcl_au

.pd-training.co.uk

Analytics

Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.

3 months

_ga

.pd-training.co.uk

Analytics

The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

2 years

_gid

.pd-training.co.uk

Analytics

Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

1 day

_gat_UA-165442590-1

.pd-training.co.uk

Analytics

A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.

1 minute

_hjFirstSeen

.pd-training.co.uk

Analytics

Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.

30 minutes

_hjIncludedInPageviewSample

.pd-training.co.uk

Analytics

Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site’s pageview limit.

2 minutes

_hjAbsoluteSessionInProgress

.pd-training.co.uk

Analytics

Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.

30 minutes

TawkConnectionTime

.pd-training.co.uk

Functional

Tawk.to, a live chat functionality, sets this cookie. For improved service, this cookie helps remember users so that previous chats can be linked together.

Session

_lfa

.pd-training.co.uk

Necessary

This cookie is set by the provider Leadfeeder to identify the IP address of devices visiting the website, in order to retarget multiple users routing from the same IP address.

2 years

elementor

.pd-training.co.uk

Necessary

This cookie is used by the website’s WordPress theme. It allows the website owner to implement or change the website’s content in real-time.

Never

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. Whilst we endeavour to keep this list accurate, third parties may be subject to change and may not all be listed. We have no control over the expiry of third party cookies.

Links to External Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Data Security

All of us at PD Training make it a priority to take our clients’ security and privacy concerns seriously. The company takes every precaution to protect our users’ information including strong password policies, encryption, firewalls, virus protection and ongoing staff training on security procedures.

The Company uses all reasonable efforts to safeguard your personal information; however, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

If you share a device with others we recommend that you do not select the “remember my details” function when that option is offered. 

Organisational & Administrative Security

Employee Screening: We perform basic background screening on all employees.

Training: We provide Cyber Security and GDPR training for all employees. 

Service Providers and Sub-processors: We screen our service providers and sub-processors and bind them under contract to appropriate confidentiality obligations if they deal with any user data.  

Access: Access controls to sensitive data in our application, systems and environments are set on a need-to-know / least privilege necessary basis.

Information Security Policies: We maintain internal information security policies, including incident response plans, and regularly review and update them.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@pd-training.co.uk

By visiting this page on our website: https://pd-training.co.uk/contact-us/

By phone number: 01344 830015